Have you ever bought a flagship Asus motherboard for your 12th Gen Intel processor before December 2021? You would best check if this is ROG Maximus Z690 Hero and if so then replace it as it could potentially set your house on fire.
In January, a knowledgeable YouTuber learned that Asus installed one of the capacitors on that $600 board backwards, and the company promised to work with government agencies on a replacement program. Today, seven months later, the US Consumer Product Safety Commission (CPSC) and Asus are finally formally announcing that recall.
According to CPSC’s recall announcement, about 10,000 motherboards were affected by serial numbers beginning in MA, MB, and MC—a serial number you can find on a 24-pin ATX power connector or a label next to the motherboard’s box. . To keep
You can check your serial number here, but strangely, Asus’s recall site doesn’t seem to be live yet. Looks like you may have to go through customer service in the meantime.
The CPSC says there have been 10 reports of a melted motherboard so far but no casualties. It does not state whether any other property was damaged. Presumably, the issue has been fixed for boards sold since January 2022 – as of today, the board is certainly still on sale.
Desktop PC part recalls aren’t particularly common, but they are popping up more often as knowledgeable YouTubers begin to investigate why their parts failed. Gamers were instrumental in pushing the Nexus NZXT to recall its H1 Mini-ITX case due to a fire hazard, not to mention Gigabyte’s “explosion” power supply units.