Whenever a popular online app announces changes to its fees, or services it offers for those charges, you’re going to get feedback from its customers – especially long-term ones. The latest app to cause such frustration is Otter, a recording and transcription service that recently announced a downgrade of the services it offers on two of its plans and raised the price on the monthly plan.
For free users, this means they will no longer have access to all their previous transcriptions – only the last 25. For paying customers on the Otter Pro plan, the change will be almost (or more) drastic: they’ll be downgraded from a monthly allowance of 6,000 minutes of written audio to 1,200 minutes and from a maximum of four hours of audio per conversation to 90 minutes.
This means that, for example, a reporter who uses Otter to track interviews and was able to interview 100 an hour a month is now limited to 20. Or someone who uses Otter to record doctor visits or conversations with older people. Relatives need to remember to start a new recording after 90 minutes.
To Otter’s credit, the company is trying to ease the pain of its paying customers — to some degree. Although it is increasing its monthly fee from $12.99 to $16.99, its annual fee is not changing to $99.96. And if you subscribe to the annual Pro plan by September 22 (or are already a subscriber), you’ll keep the old features for one more year the next time you automatically upgrade.
And then? Well, presumably, you’ll either put up with the reduced feature set, pay for Otter’s Business plan ($240 annually), or find another service to use. But before we describe some of the options, a few notes.
First, there are actually two types of transcription services: one that uses AI engines and the other that uses human transcribers. While using AI for the interpretation and transcription of audio has improved greatly over the years, it is still less accurate – but significantly less expensive – than transcription by people. For this article, I’m looking at services that use AI transcription, although some of them offer both.
The quality of transcription provided by these apps can vary widely – depending not only on the AI engine being used by the app, but also on your audio file. If there are too many voices speaking at once, if there is a lot of noise in the background, if your speakers have accents unfamiliar to the AI – all those factors can serve to reduce the accuracy of transcription. So a good idea is to try a transcription service with a specific file to see how well it performs.
And see which app might be the most cost-effective for you. If you only need to upload an occasional file, it may be best to go with either a free version or one of the paid-as-you-go services. If you upload regularly, a monthly or yearly subscription might work better for you.
Finally, if you’re an Otter customer and transcription is an important part of your personal, creative or professional life, it’s worth finding out if one of these works better for you or Otter you, at least for now. should live with. ,
Temi is a basic transcription service that provides features such as the ability to review and edit your transcription, slow replay, and export your files to text (Microsoft Word, PDF) or closed caption (SRT, VTT) files. Is. Its mobile apps for Android and iOS allow you to record audio; You can then choose to transcribe it directly for 25 cents per audio minute or upload your own recording for the same cost. New users get the first 45 minutes free. (It has also been added to Rev, a service that provides human-powered transcription and other services.)
MeetGeek calls itself an “AI meeting assistant”. In other words, its concentration is on writing meetings (though it can be used for other audio). It has a free version that lets you create transcripts from audio and video sources – you can record up to five hours of audio a month and retain a month’s worth. For $19/month or $180/year, a Pro version gives you 20 hours of audio a month and three months of transcript retention. There are also business and enterprise versions. New users get a 14-day trial of the Business plan, which costs $39 per month, or $372 per year, and you get 40 hours of audio a month and six months of recording retention.
Trint’s website makes it clear that it is rolling out its AI transcription services to creative users who will take transcript content and “easily shape transcripts into high-impact content for blogs, social media, podcasts and more.” ” According to Trint, it can transcribe in 32 different languages and can translate ready-made transcriptions in 54 languages. The Starter plan ($60/month or $576/year) lets you transcribe up to seven files per month, capture audio from Zoom and its iPhone app (it doesn’t have an Android app), edit and share transcripts, and Translate text 54 languages. The Advanced plan ($70/month or $720/year) adds unlimited transcription and lets up to 15 users edit simultaneously. You can sample the Advanced plan with a seven-day free trial.
Sonix provides automatic translation in 35 languages. This includes the general ability to edit your tapes, a word-by-word timestamp, and the ability to upload tapes from other programs and stitch them in with new ones. You can export your transcripts to DOCX, TXT, and PDF, and export subtitles in SRT and VTT formats. It starts with the pay-as-you-go Standard plan, which costs $10 an audio hour (ratios to the nearest minute), and gets you 10GB of file storage for 90 days. There’s also a premium subscription plan ($5 per audio hour plus $22/month or $198/year) that adds tons of features and 50GB of storage. New users get 30 minutes of transcription for free.
Scribie offers mostly manually written services, but it has simple AI-powered transcription as well as 10 cents per word for a minimum of $1 per file. For that, you get an online editor, speaker tracking, and the ability to download it as a Word document or SRT/VTT subtitle file.