Toyota is offering to buy back its bZ4X electric SUV crossover after recalling the vehicle in June, as previously reported electrek, The recall, which Toyota did not issue until two months after the bZ4X was released, includes loose hub bolts on the wheel that could cause it to detach while driving.
Toyota initially advised bZ4X owners not to drive the vehicle, and suggested they notify their local Toyota dealer so they can pick up the car and wait for it to recover. After this, the company will give a free loaner car to the customers in return.
but customers received a letter electrek and confirmed ledge Turns out Toyota is offering a few extra freebies thrown in in exchange for the inconvenience, including a $5,000 credit, an extended warranty, and free charging at EVGO-owned charging stations until the end of 2024 (assuming that the customers will get their car back. Then). If an owner is not satisfied with these options, however, Toyota says it will buy back the vehicle for $42,000 and up.
“We know that our customers have many options when it comes to buying a vehicle. We appreciate their loyalty and are supporting them through this recall,” Toyota said in a statement. ledge, “However, if a customer does not wish to proceed with the options provided, we will offer to repurchase their bZ4X.” Toyota says the buyback depends on the owner’s condition and circumstances.
Neither its letter nor the statement provide any additional context as to when the issue will be resolved. The recall affects about 2,700 vehicles, but it is not clear how many of these are actually delivered. The Subaru Solterra, built on the same platform, is also affected by the recall.
The BZ4X marks Toyota’s first foray into an all-electric vehicle, and it’s off to a slightly bumpy start. Hopefully, Toyota will iron out any remaining kinks before ramping up production to begin deliveries of more vehicles and meet its $17 billion goal of releasing 30 new EVs by 2030.
Correction Aug. 6, 6:28 p.m. ET: An original version of the article stated that the bZ4X recall was for loose steering wheel bolts, when it was actually for loose wheel bolts. We apologize for the error.